Job Description

Job Description

Job Description

Progressive Dental Team Seeking a Passionate, Administrative Assistant/Insurance Specialist

Are you a motivated and organized person with a passion for serving patients and making a difference in the greater community? Do you love providing excellent customer service experience that makes people say "wow"? Do you wish you could work in an environment with a team that supports your continued personal and professional growth so that you can be the best you can be, both at work and at home?

Welcome to Our Practice: A Hub of Dental Excellence Our practice is recognized by patients and doctors throughout our community for our comprehensive, general dentistry, driven by a team that's second to none. As the newest member of our family, you'll contribute to a tradition of exceptional service and compassionate care within our modern, state-of-the-art facility.

Leadership Rooted in Experience Our practice is led by Dr. Kelly Betts, a seasoned general dentist with 18 years of diverse experience, spanning roles from dental assistant to hygienist, before advancing to dentistry. Together with our associate doctor, they champion a holistic approach to dental care—prioritizing oral health as a gateway to overall well-being. This philosophy not only enhances our patient care but also enriches the professional development of our team.

Responsibilities:

• Answering phones and providing excellent verbiage skills and customer service
• Presenting treatment plans with patients
• Reviewing finance options and payment collections
• Scheduling using a value based scheduling approach to reach daily goals
• Assure communication between front office and clinical team for exceptional patient experience
• Submit dental claims electronically and via paper, including attachments and documentation.
• Follow up on unpaid or denied claims in a timely manner and resubmit when necessary.
• Interpret Explanation of Benefits (EOBs) and explain insurance coverage to patients.
• Calculate and communicate patient co-pays, deductibles, and out-of-pocket costs.

Why Join Us?

• Empowering Work Environment: Every day, you'll be supported by a team that values collaboration and professional growth. We are committed to helping you be your best self, both in the office and beyond.
• Cutting-Edge Facilities: Work in a newly constructed office equipped with the latest dental technologies and comforts designed to make each day smoother and more enjoyable.
• Commitment to Wellness: We practice whole-body and whole-life wellness for our patients and our team.
• Focus on Comprehensive Care: Be part of a team that practices dentistry at its highest level, with a focus on educating and empowering our patients for better health outcomes.

Position Details: Flexible Employment Options & Competitive Compensation

Job Types:
  Competitive Pay: $22.00 - $32.00 per hour depending on current skillset and experience level

Benefits:
  Health & Wellness: Comprehensive dental insurance to keep your smile beautiful and healthy.

  Professional Growth: Access to professional development assistance to further your skills and career.
Work-Life Balance: Enjoy paid time off to relax and recharge.

  Employee Perks: Benefit from generous employee discounts on products and services. 

Schedule:
  Adaptable Shifts: Engage in 5 and 8-hour shifts that support work-life balance.
Consistent Weekdays: The position is M-F, allowing you weekends to enjoy.
Daytime Hours: Our shifts are during the day, aligning with standard business hours.

Qualifications:

Experience: Minimum 1 year of experience in a dental office or insurance billing role. Excellent attention to detail, organizational, initiative and analytical skills. Strong interpersonal and communication skills. Ability to manage multiple tasks and work in a fast-paced environment.

Language Skills: Proficiency in English required. 

Job Type: Full-time

Pay: $22.00 - $32.00 per hour

Expected hours: 33 – 35 hours per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Opportunities for advancement
• Paid sick time
• Paid training
• Retirement plan

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