Description The Career Coach provides support and career guidance services to help participants reach their employment goals. May assist in determining eligibility and enrollments (intake) inputting data in our internal and State databases systems. Requirements Must have a passion to work and connect with participants. A strong customer service and counseling expertise with the ability to multi-task is required. Must have excellent communication skills and the ability to write professional resumes utilizing participant’s transferable skills. Must know and understand the labor market, technology-based career search methods, social media, employer and business needs and requirements. Needs to understand and teach the value of networking. Timeliness and attention to detail are essential. Must take initiative; must think outside the box and at the same time be able to work as part of a team towards unit goals. Knowledge of WIOA common measures and requirements are very helpful. Proficient in Microsoft office products including Outlook, Word, Excel, and Power Point. Must be assertive, friendly, and willing to work flexible hours to meet objectives and goals. Will work in an office environment, travel to employer and participant work sites. May be required to work some evenings and an occasional weekend day. Must be able to operate standard office equipment. Valid Driver’s License required. Must be able to operate standard office equipment and travel other offices. BA or BS degree in Social Work, Career Counseling, or other related fields (may be substituted for experience). Three or more years of experience working with priority populations.. Preferred: Background and experience in Case Management and/or Career Counseling. Preferred: Prior WIOA experience. Preferred: Associate Degree
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