Job Description
Salary: $50,836.00 - $77,321.00 Annually
Location : Dauphin County, PA
Job Type: Civil Service Permanent Full-Time
Job Number: CS-2024-10795-78400
Department: Commission on Crime and Delinquency
Division: EX PA Comm on Crime & Dlqntcy
Opening Date: 11/06/2024
Closing Date: 11/19/2024 11:59 PM Eastern
Job Code: 78400
Position Number: Multiple positions may be filled from this posting.
Union: AFSCME
Bargaining Unit: A4
Pay Group: ST06
Bureau / Division Code: 00817000
Bureau / Division: Pennsylvania Commission on Crime and Delinquency
Worksite Address: 3101 North Front Street
City: Harrisburg, Pennsylvania
Zip Code: 17110
Contact Name: Ariel Leicht
Contact Email: Arleicht@pa.gov
THE POSITION
Are you a highly motivated and detail-oriented person ready to join a committed team serving victims of crime? The Pennsylvania Commission on Crime and Delinquency is seeking a Crime Victim Compensation Specialist. If you want meaningful work that helps increase the safety of our communities, we want you to apply now!
DESCRIPTION OF WORK
As a Crime Victim Compensation Specialist, you will investigate, determine, and prepare financial reimbursement and compensation-related services for victims of crime, their families, and other claimants. You will also ensure victim rights, as provided by law, are consistent with victim services standards and procedures. Excellent communication skills are required to correspond with claimants and providers, as well as to refer reliable and appropriate resources in the community.
Interested in learning more? Additional details regarding this position can be found in the position description.
Work Schedule and Additional Information:
Full-time employment, 37.5 hours per week.
Work hours are 8:30 AM to 4:30 PM, Monday - Friday, with a 30-minute lunch.
Telework: You may have the opportunity to work from home (telework) part-time, reporting to the office 1 day per week. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg.
Salary: In some cases, the starting salary may be non-negotiable.
You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONS
Minimum Experience and Training Requirements: Successful completion of the commonwealth's Criminal Justice System Specialist Trainee program; or
One year of professional experience in criminal or juvenile justice, law enforcement, or victim services, and a bachelor's degree in the social or behavioral sciences, criminal justice, law enforcement, or a related field; or
An equivalent combination of experience and training.
Other Requirements: You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
You must be able to perform essential job functions.
Legal Requirements: You must pass a background investigation.
How to Apply: Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
Failure to comply with the above application requirements may eliminate you from consideration for this position.
Veterans: Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to and click the Veterans' Preference tab or contact us at ra-cs-vetpreference@pa.gov.
Telecommunications Relay Service (TRS): 711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
EXAMINATION INFORMATION Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
Your score is valid for this specific posting only.
You must provide complete and accurate information or: your score may be lower than deserved.
you may be disqualified.
You may only apply/test once for this posting.
Your results will be provided via email.
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See the total value of your benefits package by exploring our
Health & Wellness
We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*
Compensation & Financial Planning
We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.
Work/Life Balance
We know there's more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*
Values and Culture
We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.
Employee Perks
Sometimes, it is the little "extras" that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.
For more information on all of these Total Rewards benefits, please visit and click on the benefits box.
*Eligibility rules apply.
01
Have you successfully completed the Commonwealth of Pennsylvania's Criminal Justice System Specialist Trainee program? Yes
No
02
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
03
Do you possess one year or more of full-time professional experience in criminal or juvenile justice, law enforcement, or victim services? Yes
No
04
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
05
How much graduate coursework have you completed in the social or behavioral sciences, criminal justice, law enforcement, or a related field?If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.
If you answer "Yes" to this question based on education acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visiting visiting and clicking the Evaluation Services Link.
For additional information on foreign education credentials, please visit and click on Other Information. You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted. 30 credits or more
15 but less than 30 credits
Less than 15 credits
None
06
You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application, or result in a lower-than-deserved score or disqualification. You must complete the application and answer the supplemental questions. Resumes, cover letters, and similar documents will not be reviewed for the purposes of determining your eligibility for the position or to determine your score.
All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions.
Read each work behavior carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training. The "Level of Performance" you choose for each work behavior must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered. In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function.
If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions.
If you have general questions regarding the application and hiring process, please refer to our Yes
07
WORK BEHAVIOR 1 - DETERMINE ELIGIBILITY AND DISPOSITION
Determine eligibility and disposition for victim/claimant reimbursements. Gather and analyze claimant information to determine if it meets the requirements of the Crime Victim's Act, the rules and regulations governing the program, and the program processing guidelines.
Levels of Performance
Select the Level of Performance that best describes your claim. A. I have experience gathering and analyzing claimant information related to the Crime Victim's Act, AND I have determined eligibility and disposition for victim/claimant reimbursements.
B. I have experience gathering and analyzing claimant information related to the Crime Victim's Act. Someone else determined eligibility and disposition for victim/claimant reimbursements.
C. I have experience gathering and analyzing claimant information related to the requirements of a program other than the Crime Victim's Act.
D. I have successfully completed college-level coursework related to research methodology or criminal justice.
E. I have NO experience or education related to this work behavior.
08
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. The name of the employer(s) where you gained this experience.
The actual duties you performed related to determining program eligibility.
The actual duties you performed related to gathering and analyzing claimant information.
Your level of responsibility.
09
If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below. College/University
Course Title
Credits/Clock Hours
10
WORK BEHAVIOR 2 - REVIEW FOR ACCURACY AND COMPLETENESS
Review victim compensation claims for accuracy and completeness by obtaining and reviewing documents such as police reports, tax records, employment records, medical records, etc. Process claims for payment by calculating loss of earnings, loss of support, medical expenses, etc.
Levels of Performance Select the Level of Performance that best describes your claim. A/ I have experience reviewing victim compensation claims for accuracy and completeness AND processing claims for payment.
B. I have experience reviewing victim compensation claims for accuracy and completeness OR processing claims for payment.
C. I have experience reviewing or processing claims in areas other than victim compensation.
D. I have NO experience related to this work behavior.
11
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. The name of the employer(s) where you gained this experience.
The actual duties you performed related to reviewing and processing claims, including the types of claims.
Your level of responsibility.
12
WORK BEHAVIOR 3 - EVALUATE NEEDS
Evaluate victims' needs and provide referrals to applicable state and local social services programs. Initiate follow-up contact with victims to assess services provided.
Levels of Performance
Select the "Level of Performance" which best describes your claim. A. I have experience evaluating victims' needs, providing referrals to various social services programs, AND contacting victims to assess services provided.
B. I have experience evaluating victims' needs. Someone else provided referrals to social services programs and assessed services provided.
C. I have experience providing referrals to various social services programs OR contacting victims to assess services provided.
D. I have successfully completed college-level coursework or training related to social work, victimology, or victim services.
E. I have NO experience or education related to this work behavior.
13
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. The name of the employer(s) where you gained this experience.
Your experience evaluating victim needs.
Your experience providing referrals and follow-up contact to assess services provided.
Your specific duties and responsibilities.
14
If you have selected the level of performance pertaining to college coursework or training, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below. College/University/Training Source
Course Title
Credits/Clock Hours
Required Question State of Pennsylvania
Job Tags
Holiday work, Permanent employment, Full time, Part time, Traineeship, Work experience placement, Local area, Flexible hours, 1 day per week, Monday to Friday,