Job Description

Skylark Meats LLC , an American Foods Group Company has an opportunity for a Customer Service Representative at our Omaha, NE plant.

Customer Service Representative

• Provide sales department support to include backing up for export coordinator, credit, customer service, order entry, invoice entry, sales support and phone coverage.
• Print Fed Ex shipping labels for product samples.
• Direct customers complaints to designated contacts within the organization.
• Report to work with regular, predictable, and constant attendance.

Meat Store

• Perform meat store duties (typically 2 days a week and for events).
• Unload product from pallets and stock refrigerator in the meat store.
• Oversee the sale of product to employees.
• Following all policies regarding the sale of product.
• Identify, weigh, and price product.
• Maintain the cleanliness of the store.
• Perform end of shift processes.
• Order product as needed.
• NOTE: this description is not intended to be all-inclusive. An employee may perform other related duties to meet the ongoing needs of the organization; these duties are considered marginal.

Minimum Qualifications (Required):

• Must be 18 years of age or older.
• Must be able to work in the United States without sponsorship.
• Must be able to effectively communicate in English (speaking, reading, writing).
• Diploma or GED.
• Working knowledge of and ability to use office equipment (multi-line phone, computer, printer, scanner, copier, fax) and Microsoft Office products (Word and Excel).
• Demonstrated knowledge of current office practices and procedures.
• Ability to stand for extended periods of time.
• Ability to unload product from pallets and stock refrigerators (weighs up to 40 pounds).

Preferred Qualifications:

• Previous customer service experience.

Knowledge, Skills, and Abilities:

• Effective customer service skills.
• Ability to work with frequent interruptions and maintain a professional composure.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

American Foods Group, LLC is an Equal Employment Opportunity / Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status. Learn more: EEO is the Law and EEO is the Law Supplement . Applicants with a disability who require a reasonable accommodation for any part of the application or hiring process can contact Human Resources at the location(s) where you are applying. American Foods Group, LLC will not discriminate against applicants who inquire about, disclose or discuss their compensation or that of other applicants. Learn more: Pay Transparency . American Foods Group, LLC participates in the E-Verify program in certain locations as required by law. Learn more: E-Verify

Skylark Meats, LLC an American Foods Group company is a privately held meat processing company, with locations across the Midwest. We appreciate our employees and reward them for a job well done.

What we offer:

• Competitive total compensation package for you and your family.
• Excellent benefit plan. Benefits include: Health, Dental, Vision, Life Insurance, Flex Spending Accounts, Voluntary Benefits, PTO, 401k, Short Term Disability, Employee Assistance Program, Employee Recognition Programs, Discount Meat Purchase Program, and more!

Check Out the Omaha, NE Area!

From exploring underground caves at Omaha's Henry Doorly Zoo and Aquarium to the NCAA College World Series, college baseball's biggest event, Omaha is filled with many distinct things to do. Step into history and out of your comfort zone with culture that captures both. Walk above water and below ground to explore nature in a whole new way. Shop unique boutiques and dine in distinctive places you won't find anywhere else.

The area also offers:

• Public art displays that spread throughout the city to contemporary art centers, award-winning museums, local galleries and hands-on interactive art houses, Omaha's creative spirit is contagious.
• A city filled with history, culture and adventure. Walk across a swinging rope bridge suspended over a tropical rainforest at Omaha's Henry Doorly Zoo and Aquarium. Hop aboard historic train cars at The Durham Museum. Climb in, on, and through everything imaginable at the Omaha Children's Museum. Step into the pioneer life at the Mormon Trail Center.
• Explore more than 100 acres of botanical beauty at Lauritzen Gardens and marvel at exquisite works of art inside the Joslyn Art Museum.
• Boys Town is a national treasure featuring an expansive campus, historic chapel and museum.
• El Museo Latino is the first Latino art and history museum in the Midwest and Love's Jazz and Art Center captures the heritage of jazz in an area where Duke Ellington, Count Basie and others once played.

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