Job Description

Job Description

One of our clients in the gaming industry is looking for a Director of Surveillance.

Job Title: Director of Surveillance

Compensation Package: $100-$110K plus bonus

Benefits: Yes

Location: Norfolk, VA

Relocation Offered: Yes

Job Type: Direct hire on-site

Technical Skills Needed: must have casino pre-opening exp

Job Description

• Responsible for overseeing all aspects of the Surveillance Department. Ensures compliance with all gaming regulations and Company policies. Serve as a liaison between the property and gaming commission. Supervise and direct activities of surveillance staff engaged in observing gaming and non-gaming activities throughout the property.
• Ensure compliance with regulatory and internal control requirements
• Immediately respond to any suspicious or unusual activities that may violate gaming regulations.
• Responsible for the hiring, training, firing, disciplinary counseling and overall management of surveillance team members.
• Oversee and coordinate department activities to achieve maximum operational efficiency and productivity.
• Conduct training and testing of all gaming areas to ensure regulations, internal controls and policies and procedures are met.
• Prepare regular reports of business activities, issues and concerns.
• Ensure confidentiality is maintained in the department.
• Cooperate and assist with departmental and law enforcement agency investigations.
• Prepare and maintain for management the Surveillance Department Strategic Plan and provide management with regular updates on plan activities.
• Maintains inter department relationships to ensure Surveillance is facilitating operational requests within the property in an effective manner.
• Researches and integrates industry best practices based on evolving business conditions to ensure compliance is met with all related regulations and policies
• Responsible for overseeing surveillance inventory.
• Responsible for planning, implementation and ongoing maintenance of updated surveillance system to include conversion from tape media to digital format.
• Responsible for preparation and maintenance of departmental budget.
• Other related projects and/or duties as assigned by management.

Qualifications

• Must be at least 21 years of age.
• At least five (5) years surveillance experience and previous surveillance supervisory experienced preferred.
• Possess a thorough knowledge of all table games rules, procedures, and gaming regulations.
• Working knowledge of surveillance software and Microsoft Office programs.
• Knowledge of surveillance equipment and systems such as handheld radios and video recording equipment.
• Must be able to obtain/maintain any necessary certifications and/or licenses as required by local gaming regulations.

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