Job Description
We are looking for a detail-oriented Helpdesk / Deskside Support team member to join our clients team in Cedar Rapids, Iowa. This is a new role within the company and involves providing technical assistance to external and internal users via phone, chat, or deskside with resolving IT-related issues in a friendly and timely manner. If you have a passion for troubleshooting, delivering exceptional service, and learning new technologies then this position is an excellent opportunity to grow your skills! Come grow with a well established Cedar Rapids company by applying now, call 319-362-8606, or email your resume direct to Shawn M Troy - Technology Practice DIrector with Robert Half (additional contact information is on LinkedIn).
Responsibilities:
• Respond to user inquiries and provide timely resolutions to technical issues.
• Troubleshoot and resolve problems related to Microsoft Windows 10 and Office 365 applications.
• Handle service desk tickets efficiently, ensuring proper documentation and follow-up.
• Assist in maintaining system functionality by testing and verifying computer components.
• Collaborate with team members to ensure consistent support and knowledge sharing.
• Provide desktop support by addressing hardware and software concerns.
• Communicate effectively with users to understand and resolve their challenges.
• At least 1 year of experience in a help desk or technical support role....We are looking for enthusiastic individuals to join our team as Registered Behavior Technicians. As a Registered Behavior Technician, you will have the opportunity to make a real difference in the lives of children with autism. In this role, you will work one-on-one...
...Summary / Introduction: We are seeking experienced and reliable Owner-Operators to help us deliver freight across the U.S. using cargo vans, sprinters, or box trucks 22/24/26FT. This role offers flexibility, strong pay, and consistent work for drivers who own their...
...Quality Manager (Food) Chicago, IL $110,000 - $150,000 + 10% Bonus + Progression to Director + Extensive Training + Food Safety Certifications + Exceptional Benefits + Competitive PTO + Holiday + 401(k) + Weekends Off! Are you a Quality Engineer with a background...
...Wellspring Nurse Source is seeking a travel nurse RN Clinic Ambulatory Care for a travel nursing job in Greenbrae, California.Job Description & Requirements ~ Specialty: Ambulatory Care ~ Discipline: RN ~ Start Date: 09/29/2025~ Duration: 5 weeks ~36 hours...
...Job Description Job Description Southern Home Security, LLC THIS ROLE PAYS COMMISSION ONLY Do you want to do a job that could... ...face with homeowners? Then today is a good day to become an ADT Sales Solutions Advisor with Southern Home Security, an ADT...