Job Description

Job Description

Job Description

IT Manager

Position Summary

The IT Department Manager is responsible for overseeing IT personnel and daily operations within the IT department. Their duties include creating job posts, interviewing and hiring qualified candidates, relaying information between upper management and department employees and managing the department budget.

Job Responsibilities

Responsible for a number of different tasks related to overseeing a company’s computer networks and improving the company’s network systems while overseeing a team of Helpdesk Technicians.

Essential Functions

• Developing new strategies to help reduce downtime and decrease maintenance costs
• Creating rational strategies for upgrading the company’s software when a new update is available
• Constructing and implementing plans to ensure the company’s IT assets continue to operate smoothly in the event of a problem
• Working closely with other department Managers to assess the growth needs and maintenance of the company’s systems
• Project management, spec authoring, and issue reproduction
• Vendor management, budgeting, invoice review
• Use of Company Resources Appropriately
• Compliance with Company policy and procedures
• Compliance with Company Communication Practices

Knowledge, Skills, and Ability Requirements

• Knowledge of SQL or JavaScript
• Experience with EDI, ETL, APIs, and other interface technologies
• Interpersonal Communication
  • Ability to communicate information with peers and customers
  • Maintain and achieve sound business relationships
  • Maintain professional working environment
  • Treat all co-workers with respect

Mental, Physical, and Work Environment Requirements

The position may require frequent sitting, long periods of standing, walking with continuous use of hands to finger, reaching with hands and arms movements. Close vision activity may be required with the ability to adjust the eye to bring an object into sharp focus. The overall work environment has moderate noise and can lead to excessive noise levels depending on the area of concentration (i.e. co-worker conversation, use of office equipment, automation and machinery).

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job classification. They are not to be construed as an all-encompassing list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

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