Job Description

POSITION SUMMARY: An individual contributor that supports the Card Business Organized Play (OP) team, coordinating shipping, logistics and tournament support for all Card Business OP.

RESPONSIBILITIES:

• Assist with responding to Zendesk tickets and assigning/delegating tickets to the correct department.
• Help the OP Specialist process all tournament paperwork, including but not limited to requesting invoices from Tournament Organizers, proof of payments, data entering earned invites and preparing all documentation for final invoice pay outs for Regional Qualifiers and OTS Championships.
• Assist with forecasting all inventory needs for Regional Qualifier seasons, including player participation product, judge product, and prize support items.
• Work with Associate OP Manager for Tier 3 event coordination, including but not limited to, whitelisting Duelists for VIP Qualifiers and OTS Store Tournaments, updating prize wall values and inventory needs, general communication with the YCS Tournament Organizer.
• Assist with talent travel bookings as needed, manage hotel rooming list, coordinate with the travel manager to arrange flights, and communicate all relevant event information to the talent.
• Assist with vendor communication and coordination for convention-related items as needed.
• Learn to operate offline and online tournament software.
• Scheduling and minute-taking of meetings when requested.
• Other duties as assigned.

QUALIFICATIONS:

• Ability to lift at least 50lbs.
• Must have great organizational skills.
• Ability to work under pressure.
• High sense of confidentiality.
• Experience with Microsoft Excel, Word and PowerPoint.
• Ability to accurately process and data enter information.
• Must be detail-oriented and demonstrate ability to multi-task.
• Spanish language fluency a plus.
• Proven ability to work with various personality types and work styles in a multicultural environment.
• Knowledge of or the willingness to learn the workings of Card Business IPs, including gameplay.

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