A healthcare benefits management company in New York City is actively seeking a Patient Care Advocate to join their Member Services team. In this role, the PCA will be responsible for using their excellent customer relations and patient care experience to handle various interactions with members via telephone, e-mail, and secure messaging. The role consists of onboarding new members and interacting with existing members to assist them with ideal use of their benefits based on their specific journey and/or family building goals.
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