Job Description

Professional Services Project Manager

Based in Washington, D.C., Quorum is a fast-growing software company and is the leading provider of workflow software and information services for government affairs professionals across the corporate, non-profit, association, and governmental end-markets. Quorum allows users to manage stakeholder engagement, launch grassroots advocacy campaigns, and track legislative activity at all levels of government, including federal, state and local.

Quorum provides mission-critical solutions to public affairs professionals for their work in Congress, all 50 state legislatures, major U.S. cities, the European Union, and 30+ countries around the globe. Quorum serves over 2,000 customers globally including over 50% of the Fortune 100, and has over 350 team members across the globe. The company recently acquired Capitol Canary, a market leader in grassroots advocacy software.

As the Professional Services Project Manager, you will be the technical bridge between client business needs and internal data execution. You are responsible for the end-to-end integrity of custom "people data" lifecycles, ensuring that complex client requirements are translated into scalable technical delivery while proactively mitigating risks, controlling project health, and maintaining rigorous data quality standards to drive customer success and operational efficiency at Quorum.

Responsibilities

• Ensure Technical Alignment and Delivery: Act as the primary technical point of contact for client project leads. Facilitate regular syncs to translate business needs into actionable technical requirements, ensuring all delivery milestones and quality standards are met or exceeded.
• Maintain Data Integrity and Cleanliness: Master client-side data lifecycles to ensure seamless mapping into Quorum. Apply rigorous cleanliness standards to incoming feeds, proactively identifying and resolving quality issues to prevent downstream processing errors.
• Optimize Custom Data Lifecycles: Oversee the end-to-end management of custom data collection. Ensure CRM administration and reporting accuracy are maintained, validating that all custom datasets meet unique client compliance and formatting standards.
• Control Project Health and Scope: Manage custom service requests that fall outside standard product offerings. Define clear project scopes, identify potential risks, and proactively clear roadblocks to minimize delays and prevent cost overruns.
• Drive Transparency and Stakeholder Confidence: Provide transparent, data-backed reporting on project health to both client stakeholders and internal leadership. Communicate technical delivery status clearly by validating work with consulting and engineering resources.
• Mitigate Operational Risk: Identify and resolve potential bottlenecks early in the project lifecycle. Directly contribute to account stability by jumping into high-risk or high-value data workstreams to ensure delivery remains on track during complex migrations or transitions.

Our Work Environment

• We are a remote-first team with flexible work options: work remotely, or you may choose to come into our office in Belo Horizonte.
• Our team loves to spend time doing fun things outside of the office - both together and remote, which we call Quorum Fun events. Past Quorum Fun events have included apple picking, yoga, virtual art classes and wine tasting.

If you'd like to learn what it's like to have a real impact at a fast-growing company that is changing the way the advocacy process works, drop us a line. We'd love to talk to you!

Compensation Structure

• This is a full time CLT Opportunity.

Benefits

• Flexible Paid Time Off
• Standard Brazil holidays plus additional company-wide days off for team members to rest and recharge
• Free Subscription to the Calm App
• Free Subscription to LinkedIn Learning to support professional development
• Invest in Yourself Days - one designated day per quarter is dedicated to your professional development!
• Monthly Work from Home Stipend
• Mental and Dental Care by SulAmrica
• Virtual and in-person team events
• Mental Health stipend
• Flash Voucher
• In company English classes
• Inclusion & Diversity Affinity Groups to support belonging
• 12 weeks of paid parental leave

We comply with all requirements for US government federal contractors issued by the OFCCP, IFR, and the terms of our government contracts. EEO/AA/F/M/Vet/Disabled

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