Job Description
Fairmont Dallas, located in the Arts District of downtown Dallas, offers 545 elegant guestrooms and suites, with over 73,000 square feet of flexible meeting space. For over 50 years, Fairmont Dallas has been the setting for countless civic, social cultural, convention and corporate events, setting the stage for countless memories.
Job Description
- Consistently offer professional, friendly and engaging service
- Lead and manage the day to day operations of the Food & Beverage Division ensuring all service standards are followed
- Plan and direct the functions of administration and planning of the Food & Beverage department to meet the daily needs of the operation.
- Help ensure high standards of food and beverage quality, service and marketing to maximize profits and ensure outstanding customer service.
- Hands-on support all outlets and F&B operations
- Interview, train, supervise, counsel, schedule and evaluate staff.
- Drive innovative promotions, menus and concepts
- Support all Food & Beverage departments in the achievement of their financial and operational targets
- Assist with development, implementation and management of the department's business/marketing plan and budget
- Ensure the implementation of standards in guest service and constantly seek out ways to improve product and service as well as increase volumes and profits
- Respond to customer trends, needs, issues, comments and concerns to ensure a quality experience and enhance future sales prospects
- Assist all departments with the recruitment, training and development of all employees within the division
- Ensure compliance with all company programs; follow department policies, procedures and service standards
- Ensure compliance with health, safety, sanitation, and alcohol awareness standards and policies, while supervising regular audits
- Drive innovative promotions, menus and concepts; creating a destination of choice for both Hotel and external guests
- Other duties as assigned
Qualifications
- Bachelor's Degree preferred
- 3+ years of leadership experience in a related position
- Luxury hotel experience preferred
- Strong knowledge of operations
- Advanced knowledge of the principles and practices within the food and beverage industry
- Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public, etc.
- Excellent communication skills both verbal and written
- Ability to train and develop leaders
- Ability to budget and forecast
- Extensive Food and Wine background
- Excellent people skills
- Ability to work with a diverse staff
- Ability to coordinate special events
Additional Information
What’s in it for you:
- Paid time off
- Medical, Dental and Vision Insurance
- 401K Retirement Plan
- Complimentary Shift Meal
- Employee benefit card offering discounted rates in Accor worldwide.
- Learning programs through our Academy designed to sharpen your skills.
- Ability to make a difference through our Corporate Social Responsibility activities, such as Planet 21
- Career development opportunities with national and international promotion opportunities
Job Tags
Full time, Worldwide, Flexible hours, Shift work,