Job Description

Job Description

Job Description

Full Job Description

This is not a position with UPS Corporate, UPS Warehouse or a driver position. This is a position with The UPS Store, a privately owned franchise and a retail shipping and printing environment.

The Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, printers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by supplying accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.

The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED (some college course work preferred), a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

RESPONSIBILITIES

• Delivers outstanding customer service to walk-in customers and telephone inquiries
• Communicates effectively and continuously practices good listening with customers, co-workers, vendors, and leadership
• Frequently multi-tasks while maintaining extreme attention to detail and high quality control
• Performs other duties as required
• May open and/or close the store and perform end-of-day accounting, etc.
• Helps customers with expert boxing and packaging, selling the appropriate products to ship materials safely and efficiently
• Must enjoy working with all people
• Must be able to arrive to work by 8:15am Monday Through Friday and 9:15am on Saturday
• Must be able to work as late as 7:15pm Monday Through Friday and 4:15pm on Saturday

QUALIFICATIONS

• Retail/customer service experience
• Some college course work preferred
• High school diploma or GED required
• Strong computer skills, including Microsoft Office and Adobe Suites
• Prompt, reliable, and responsible
• Neat, clean, and professional appearance
• Non-smoking environment
• Able to work collaboratively
• Must be able to type fast and accurately.
• Must have reliable transportation and be able to move between two stores during the day.

Job Tags

Saturday, Monday to Friday,

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