Overview UX Researcher role at Jobs via Dice. Location: Atlanta, GA 30319. Duration: 3-year contract. Hours: 8 per day, 40 per week. Project: DAC. Work location and application details: Apply via Dice. This role is for a UX Researcher who will work with PTR Global as the client. Responsibilities Gather customer data to ensure a clear and current view of the production customer experience and its associated friction points. Use a multi-faceted research approach to gather formative data using qualitative, quantitative, and competitive data. Leverage available metrics to monitor the health of the customer experience and keep the team and business informed. Evaluate experiences created within the team and outside to ensure it aligns to defined strategies. Roll data points up into compelling Point-of-view documents and communicate learnings to key partners including designers, strategists, researchers, and product owners. Employ online research tools, design thinking methods, and quantitative research methods. Pay Range: $40 - $60 per hour. The specific compensation will be determined by factors including scope, complexity, location, market labor costs, candidate skills and experience, and other conditions of employment. Full-time consultants have access to medical, dental, vision, and 401K contributions as well as PTO, sick leave, and other benefits mandated by applicable state or localities.
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