Job Description

Pay rate: $19 - $22/ hour  - Use our Daily Pay benefit and get access to your pay as you need it.

Westgate Vacation Villas & Town Center Resort boasts more than 3,000 accommodations and offers a great opportunity to meet and share stories with guests who arrive from around the world to enjoy Central Florida’s world-famous theme parks and attractions. Enjoy our world-class resort's surroundings and excitement, such as 14 heated outdoor pools, 14 hot tubs, and the state-of-the-art Shipwreck Island Water Park.

Job Description

Supports resort operations by performing plumbing tasks, including projects, preventive maintenance, and work orders. Individual must possess and adhere to the following core values: 

• Integrity – Doing what’s right when no one is looking 
• Passion – Creating positive impact 
• Work Ethic – Having pride in your work 

As a Trades I - Plumber, you will: 

• Perform engineering projects, guest calls, blitzes, and preventive maintenance as directed by resort management.
• Able to execute daily tasks and assigned projects in plumbing systems and support other trades.
• Advanced knowledge of plumbing systems operation, installation, troubleshooting, repairs, and replacements.
• Expert ability to install residential-type water fixtures such as toilets, faucets, valves, water heaters, and appliances.
• Ability to perform basic troubleshooting and preventive maintenance on water heaters and residential and commercial pumping systems.
• Lead projects in the installation of preliminary plumbing connections for domestic, sanitary, stormwater, and fire safety systems.
• Expert ability to repair leaks and/or install piping using CPVC, PVC, PEX, copper, cast iron, and black steel.
• Proficient in the use of pro-press fittings, no-hub couplings, copper soldering, and using PVC solvents as applicable.
• Ability to conduct leak testing on pressurized systems and open ventilation.
• Ability to read and interpret technical data and operation and maintenance manuals.
• Actively participate in the procurement and inventory process to ensure materials and tools are on-site for the job.
• Ability to operate resort operations devices and software effectively (HotSOS).
• Communicates professionally via radios, phones, emails, and verbal communications.
• Performs maintenance and cleaning tasks as requested by resort management.
• Uses hand, electrical, and battery-operated tools, and/or any other pertinent tools required for the job safely.
• Ability to work using ladders, scaffolds, lifts, dust masks, and in confined/narrow spaces.
• Must have the ability to follow safety guidelines and practices.
• Recognizes and identifies potential hazards on the property.
• Ability to communicate and interpret guest needs positively leading to resolutions.
• Must comply with all CFI/Westgate Resorts policies and procedures.
• Must always represent Westgate Resorts professionally through appearance, dress, and professional behavior.
• Other tasks assigned by resort operations management.

Qualifications

• High school diploma required.
• Minimum of 1 year of hands-on experience in trades and maintenance within a resort or commercial environment.
• Technical certification or plumbing license.
• Must have and maintain a valid driver’s license.
• CPO (Certified Pool Operator) license as required by the resort.
• Written and verbal communication in English is expected.
• Demonstrate enthusiasm, self-motivation, with attention to detail.
• Strong communication skills required to excel in interactions with guests and colleagues.
• Ability to be versatile, work well under pressure, and meet deadlines.
• Regularly, the team member must lift, move, push, or pull up to 50+ pounds.
• Must communicate effectively with supervisors and resort leadership.

Additional Information

Why Westgate?

• Comprehensive health benefits – medical, dental and vision
• Paid Time Off (PTO) – vacation, sick, and personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Family benefits including pregnancy, and parental leave and adoption assistance
• Wellness Programs
• Flexible Spending Accounts
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life, Disability, Accident, Critical Illness & Hospital Insurance
• Pet Insurance
• Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.) 
• Advancement & development opportunities
• Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying.

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